SHIPPING & RETURNES
SHIPPING POLICY
All items location: Riga, Latvia or Eureka, the United States
Handling time for regular orders: 1-2 business days
Handling time for pre-orders: Might vary, please, see actual item
you wish to pre-order. Generally, you must wait between 10-20 business days for a pre-ordered item. All pre-ordered items have a disclamer indicating time window you would need to wait.
Delivery to Europe: We send orders from our European warehouse via UPS expedited and our European customers don’t pay additional customs fees. Usual delivery time is 7-12 days.
Worldwide delivery time is 11-22 business days
Tracking number is provided
RETURN, CANCELLATION & EXCHANGE POLICY
After receiving the item, contact seller within 30 days
Refund will be given as: Money back or Replacement (buyer's choice)
Return shipping: Buyer pays for return shipping.
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Orders Cancellation Policy: If you have placed an order and wish to cancel it, please, contact us using contact information bellow. We do not accept cancellations once order is shipped, therefore it is very important to contact us immediatelly if you wish to cancel your order.
Contact Us information:
Email: contact@ruchkagaza.com
Phone: +17072983365
When emailing us, please, add your order number in the subject field for a fast response to your inquiry. Thank you!